Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
Are your fragrances authentic?
Yes, every fragrance sold at Creed Boutique is 100% authentic and sourced directly from our heritage manufacturing facilities in France using the finest natural ingredients.
What is your shipping policy?
We offer complimentary standard shipping on all domestic orders over $100. Orders are typically processed within 1-2 business days and delivered via secure courier.
Can I return a fragrance if I don't like the scent?
To ensure the integrity of our products, we only accept returns on unopened and sealed bottles within 30 days of purchase. We recommend purchasing a sample set before committing to a full-size bottle.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping costs and import duties are calculated at checkout based on your specific location and local regulations.
How should I store my Creed fragrance?
To preserve the quality of the natural essences, store your bottle in a cool, dark place away from direct sunlight and extreme temperature fluctuations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including Apple Pay, Google Pay, and PayPal.